Refund & Cancellation Policy
Axis printing consumables return and cancellation policy must be available to customer on website and they have to agree to its term during the order process. However All our products undergo stringent quality tests before getting shipped out.We believe in helping customer as far as possible and has therefore a liberal cancellation policy. Under this policy:
- If the customers find any of our Cartridge having any manufacturing defect, we provide timely replacement with Zero cost to the customer.
- Cancellation request will be considered only if the request is made within 10 days of placing an order.
- There is no cancellation of order placed under the Same Day Delivery category.
- No cancellation is entertained on the gazetted holidays and prominent festival of India. Therefore cancellation is not possible on these days.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case you feel that the product received is not as shown on the site or as per your expectation, you must bring it to the notice of our customer service within 24 hours of receiving the product. The customer support team after looking in to your complaint will take an appropriate decision.
When you buy our products, your purchase is covered by our 10 days money back guarantee. If you are not satisfied with our purchase we will issue a full refund. To request a refund, simply contact us with your purchase details with 10 days of your purchase. Please include your order num